More

Coronavirus Awareness

The Isle of Skye welcomes friendly visitors – Tips for our guests

Scotland’s route of lockdown has been much slower than in other parts of the UK and Europe. Consequently, the residents of Skye are extremely nervous about the reopening of the tourist industry on the Isle of Skye and in the Highlands. A large proportion of our residents are elderly, much more than in other parts of the country, and our close-knit community was deeply affected by 10 Covid-19 deaths in one of our care homes.

Tourism is vital part of our economy and many of our livelihoods depend on it. We want to help you visit and enjoy the island in a way that is safe for you and us. Along with all those involved with tourism on the island we are taking huge steps to make your stay as safe as possible, but we all face increased risks to our health.  There has been an extraordinary community effort to protect the vulnerable and assist all those affected by the virus and we would ask that you also play your part during your stay to help keep our community and you as safe as possible. We are sure you will also be made to feel much more welcome if you follow our friendly visitor tips:

First things first

  • If you think there is any risk you have Covid-19 please do not travel. We will refund you without question or rearrange alternative dates.
  • If you are required to follow quarantine rules you must adhere to them. We will be obliged to advise the relevant authorities if it is evident that you are not respecting these requirements.

Visiting the island

  • Wash your hands whenever you have the opportunity
  • If you are out and about sanitise your hands frequently. Take extra care when opening shop doors, gates on paths etc
  • Respect social distancing, 2m minimum.
  • Many visitor attractions have alternative arrangements in place. Please check ahead.
  • Avoid creating a crowd, especially at beauty spots, viewpoints and in the villages. There are many quieter spots to discover.
  • Mask wearing is compulsory in shops. Consider using a mask when there are other folk around.
  • The supermarket is busy. Minimise your food shopping trips. We make a weekly shopping trip to Portree. Perhaps you could try this too?
  • Avoid conflict with residents by parking carefully and respecting social distancing.
  • We would encourage you to stay local and get to know this corner of Skye.

Restaurants, cafes & pubs

  • The rules are changing week by week, but restaurants, cafes and pubs are now open in Scotland.
  • Check on social media for arrangements for individual establishments.
  • Book ahead – seating will be very limited.
  • Some restaurants are offering takeaways, so you can still eat some great food at your accommodation.
  • Picnicking may be a good idea if the weather and midges permit!

Above all be respectful and considerate to the local people and other visitors.

Wishing you a happy and safe stay on our island.

———————————————————————————————————————————————————————————

Staying at Braes Retreat

  • We have taken you all reasonable steps to prepare Braes Retreat so that you can stay here safely. As a self-catering facility we ask that you also play your part.
  • Hand sanitiser is provided. Please use it whilst you are staying with us, but don’t take it away. We keep spares and can provide these at cost price.
  • We would prefer if you don’t bring other guests back to Braes Retreat.
  • We are happy to help – so please call or knock if you have any questions at all. What’s App is fine too.
  • If you believe you have been exposed to, or are ill with Covid-19 (headache, temperature, fever, new cough, loss of smell or taste) call the health service on 111. Advise us too so that we can keep each other safe. It is better that we know and be assured we would not ask you to leave.

When you leave Braes Retreat

  • Cleaning products are provided. Please ensure you leave Braes Retreat as you found it. We deep clean and sanitise after you have left, however we will change an additional £50 cleaning fee if Braes Retreat is unclean.
  • Two laundry bags are in the cupboard above the stairs. We would be very grateful if you could help us by placing the all the bedsheets and pillow covers in one bag and the towels, bathmat, pillow, mattress protector and tea towels in the second bag provided.
  • Do not leave food in the fridge or worktops when you leave.
  • Put your rubbish and recycling in the waste disposal bins outside.
  • Do all your washing up.
  • Leave all windows wide open to air the apartment.
  • We will keep your contact details in case we to get hold of you for the purposes of track and trace.

Our cleaning regime

To reassure you that we are taking reasonable steps to keep you safe, this is what we have done before you arrived:

  1. Fully ventilated the apartment during changeover day.
  2. All areas of the apartment are thoroughly cleaned, including sweeping, vacuuming, wiping with soapy water, washing linen and removing rubbish.
  3. All areas of the apartment are then sanitised with a disinfectant, paying particular attention to high-touch surfaces and allowed to air-dry.
  4. All bedding, including actual pillows, duvet and blanket completely changed.
  5. All kitchen items washed.
  6. All books, CDs, information booklets, coat hangers, etc changed.
  7. The hoover is cleaned, sanitised and the filter and bag changed.
  8. We use PPE when cleaning.